D: How many times a day is it possible to play?
R: Every day you have 10 tickets to play

D: How does it work the “Invite and win” program?
R: Invite a friend to play on Freewin and win 50 Winpoints for every subscription that will be carried out! Click on the link “Invite and Win” and enter your access codes to your e-mail account (don’t worry, Freewin won’t save these data). Once your friend confirms his/her subscription by clicking on the registration e-mail and/or completes his/her profile, you will receive points on your account.

D: I have forgotten my password
R: In the home of the site you will find a link “Forgot Password? Click here” enter your registration e-mail and you will receive a temporary password that you may later modify in “my account”

D: I can’t see the banners where I confirm my combinations
R: In most cases this problem has to do to with the settings of high anti pop-up filters. To solve the problem it is necessary to disable or lower the protection level

D: I can’t receive or I receive in a not linear way the confirmation e-mail.
R: Verify that the e-mail address you have entered during subscription is correct. All validated Freewin tickets are successfully registered into our system, even when you don’t receive an e-mail that confirms it.

D: How can I know if I am a winner?
R: We will inform you by e-mail

D: When is the monthly drawing?
R: Each 1st day of the month

D: How can I receive my prizes?
R: Verify that your profile data are correct

D: I no longer wish to receive Freewin newsletters
R: At the bottom of each e-mail you will find a link to delete reception of newsletters

D: I no longer wish to receive Freewin partners offers
R: At the bottom of each e-mail you will find a link to delete reception of offers

D: I would like to unsubscribe from Freewin
R: You can unsubscribe from Freewin by clicking here